Trouble Connecting Bowers & Wilkins Headphones: Explanation and Solutions
Experiencing connectivity problems with your Bowers & Wilkins headphones? Here are some steps to help you resolve the issue.
Firstly, ensure that your headphones are properly in pairing mode and that Bluetooth is enabled on your source device. If your device does not support automatic pairing features like Fast Pair or Swift Pair, manually open your source device's Bluetooth menu, scan for devices, and select your Bowers & Wilkins headphones to connect.
Additional Troubleshooting Steps
- Restart the headphones by powering them off and on again.
- Forget the headphone device in your source device’s Bluetooth settings and re-pair from scratch.
- Reset the headphones if issues persist. The exact reset procedure varies by model, so refer to the user manual for exact instructions.
- Check for software/firmware updates using the Bowers & Wilkins Headphone app if available. Updates can resolve bugs and connectivity glitches.
- If you still face problems, try connecting via a wired method if your headphones support it. This can bypass Bluetooth issues.
Common connectivity issues are often resolved by these steps, particularly re-pairing or resetting the headphones. If problems remain after these troubleshooting steps, there may be a hardware issue requiring manufacturer support.
Hardware Issues
For hardware issues, visiting an authorized service center can be beneficial. Technicians can assess your headphones and provide in-depth repairs if needed.
Bowers & Wilkins App
Bowers & Wilkins offers a dedicated app for various headphone models that can enhance your experience and sometimes assist in resolving connection problems. Ensure compatibility before using the app.
Battery Levels
Low battery levels can lead to connectivity issues. Always check and charge your headphones before trying to connect them. Most Bowers & Wilkins headphones feature a battery indicator light: green for fully charged, amber for moderate battery level, and red for low battery.
Bluetooth Range and Interference
Bluetooth connectivity can be hindered by distance and interference from other wireless devices. Ensure that your device also supports a compatible Bluetooth version. If multiple Bluetooth devices are connected to your device, it can create interference, especially during simultaneous connection attempts. Disconnect other devices and try connecting just your Bowers & Wilkins headphones.
If your Bowers & Wilkins headphones keep disconnecting, begin by checking the Bluetooth connection on your audio device. Ensure that you are operating the headphones within the recommended Bluetooth range and that there are no obstacles or devices causing interference.
For further assistance, contact Bowers & Wilkins customer support for expert guidance on complex issues or to explore repair options, especially if your headphones are still under warranty.
- A potential cause for poor sound quality in your Bowers & Wilkins headphones could be outdated technology or software, so regularly check for updates using the Bowers & Wilkins Headphone app.
- Experimenting with different gadgets, such as trying a wired connection if available, can help determine if the issue with your Bowers & Wilkins headphones' sound quality is related to the technology in your Bluetooth connection.
