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Subscription holders without advertisements watch content more frequently.

Revenue growth in advertising appears robust, but maintaining viewer engagement poses a challenge

Paper indicates robust growth in ad revenues. However, maintaining viewer engagement proves more...
Paper indicates robust growth in ad revenues. However, maintaining viewer engagement proves more challenging.

Subscription holders without advertisements watch content more frequently.

Title: Ads vs No Ads: Unraveling the Impact on Streaming Viewer Behavior

Check out this eye-opening snapshot of streaming habits adapted from Digital i's latest Evolving Streamer Strategies report. The focus here is on the significant differences in viewing patterns between ad-supported and ad-free subscribers across popular streaming platforms like Amazon Prime Video, Netflix, Disney+, and Max.

The streaming game is all about scale and revenue, but when it comes to engagement, the picture is more complex. Ad-supported tiers, originally geared towards budget-minded viewers, have sprouted into a full-blown streaming strategy. However, the addition of ads, even in light doses, can cut streaming sessions short and weaken daily viewing habits.

Intriguingly, ad-free viewers emerge as more dedicated watchers. On platforms such as Netflix, ad-free users watch a whopping 1.3 times more content than their ad-supporting peers. It appears that ad interruptions are enough to dim the once-sticky appeal of subscription streaming.

Ad-funded streaming might seem like a winning formula: bigger audiences, new revenue streams, plus happy advertisers. But the Digital i data raises questions about the value of that sheer scale when the engagement, the real currency of longevity, becomes harder to sustain.

Here’s a sneak peek at some pricing strategies, viewing patterns, and platform-specific insights that shed light on the impact of ads on streaming viewer behavior.

Pricing Strategies and Viewer Choices

Amazon Prime Video introduced ads in 2024 and offers two subscription tiers: an $8.99 ad-supported plan with 3 streams, an ad-free tier at $11.98 with the same number of streams, and a range of Amazon Prime membership options that reflect this split.

Netflix, on the other hand, has a tiered pricing structure that charges significantly more for its ad-free plan ($7.99/month for ads versus over double for ad-free) while imposing restrictions on password sharing.

Max offers an ad-supported tier at $9.99/month and upgrades to ad-free and 4K viewing at $16.99 and $20.99, respectively.

Viewers tolerating ads often exhibit more distracted viewing habits. High attention and deep engagement, which correlate with higher lifetime value, are more common in ad-free environments due to the absence of ads.

The introduction of ads has segmented users on Amazon Prime Video; the tradeoff lies mainly between user experience and cost, as the sharing of streams is equal between both tiers.

Netflix encourages users to pay more for uninterrupted viewing due to restrictions on password sharing, potentially affecting subscriber engagement and viewing focus.

Max and other platforms like Hulu started with ad-supported models but have since evolved to offer ad-free options, and pricing reflects this shift. Consumer acceptance of ads varies, often linked to price sensitivity and viewing habits.

In summary, ad-free subscribers show more focused, less distracted viewing patterns, yielding higher engagement, a greater willingness to pay for uninterrupted content, and higher lifetime value. Ad-supported subscribers, on the other hand, watch at a lower cost and tend to have more phone-in-hand multitasking viewing habits, although they may still engage with ads in various ways.

So, streaming services juggle ad load, pricing, and content offerings to optimize both engagement and revenue across their subscriber segments.

Main image by Erik Mclean on Unsplash.

[1] Digitali. (2024). Evolving Streamer Strategies trend report.

[2] Lichtman, J. (2024). Streaming Wars: Netflix versus Amazon and beyond. The Motley Fool.

[3] Gopalan, K. (2022). Ads for streamers: How ad-supported services fare in Asia. TechCrunch.

[4] Chakraborty, S. (2023). How marketing can drive engagement across ad-supported and ad-free streaming services. McKinsey & Company.

[5] Arora, S. (2023). Xumo, Pluto TV, and Tubi: An ad-supported streaming algorithm. TechCrunch.

  1. The results from the Digital i's Evolving Streamer Strategies report suggest that ad-free viewers exhibit more focused and less distracted viewing patterns, showing a higher engagement level with streaming content.
  2. In terms of technology, streaming platforms like Amazon Prime Video, Netflix, Disney+, and Max employ varying pricing strategies to cater to both ad-supported and ad-free subscribers, each targeting specific segments of viewers with different viewing preferences and habits.

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