Regional Manager Position for Small and Medium Enterprises in Europe, Middle East, and Africa Region
In the ever-evolving world of software development, GitLab stands out as a company with a mission to empower everyone to contribute to this field. One of the key figures driving this mission is the SMB Regional Manager, a role that plays a pivotal part in the company's growth strategy.
Based in various locations worldwide, the SMB Regional Manager is tasked with managing the business and revenue growth of the Small and Medium Business (SMB) segment within a specific region, such as EMEA. This role requires a versatile individual with a knack for strategy, team leadership, and customer engagement.
The SMB Regional Manager's key responsibilities include business and revenue management, team performance and development, talent management, customer engagement and success, cross-functional collaboration, industry and market expertise, and anticipating problems and proposing solutions related to sales operational changes.
In terms of business and revenue management, the SMB Regional Manager executes strategies to grow the SMB business, prepares forecasts, manages the territory and industries, and creates growth plans. They also establish metrics to track team performance, identify and correct deficiencies, and provide ongoing coaching and mentorship to SMB Advocates.
The SMB Regional Manager is expected to have a deep understanding of the end-to-end software development lifecycle, continuous integration, continuous deployment, and cloud computing. This knowledge is crucial in designing innovative ways to engage SMB customers and building and optimising playbooks for SMB Advocates for effective customer interaction.
GitLab's SMB Regional Manager is also required to have experience selling to SMBs, a proven track record of meeting or exceeding performance objectives, strong presentation skills, and experience leading a front-line customer-facing team. They must possess strong analytical skills and structured thinking, able to use data from disparate sources into a vision for what should be done.
In addition to their business acumen, the SMB Regional Manager is also expected to develop and foster relations across the organisation, including sales, product, marketing, and customer success. They are responsible for preparing forecasts, territory/industry management, and growth plans.
GitLab offers a range of benefits to support the SMB Regional Manager's health, finances, and well-being. These include flexible PTO, team member resource groups, equity compensation, employee stock purchase plan, growth and development budget, parental leave, home office support, and health benefits. The SMB Regional Manager may also need to travel, complying with the company's travel policy.
GitLab is an equal opportunity employer, prohibiting discrimination or harassment based on race, colour, religion, ancestry, sex, national origin, age, citizenship, marital status, mental or physical disability, genetic information, discharge status from the military, protected veteran status, or any other basis protected by law.
The SMB Regional Manager is expected to use GitLab in their role, having experience with GitLab use cases (SCM, CI, CD, DevSecOps, Agile Planning) to provide in-depth guidance and enablement. GitLab operates in a remote, asynchronous work environment, and the SMB Regional Manager shares the company's values and works in accordance with them.
With over 100,000 organisations worldwide using GitLab, the role of the SMB Regional Manager is crucial in maintaining and growing this customer base. They act as a pivotal leader who not only drives business growth but also builds and nurtures a high-performing, customer-focused team that advocates for GitLab within the SMB market.
- The SMB Regional Manager at GitLab, responsible for managing business and revenue growth in a specific region, requires a versatile individual who has a keen understanding of both finance and technology, as they are expected to execute strategies for business growth, manage team performance, and engage SMB customers with innovative methods.
- In addition to their key responsibilities, the SMB Regional Manager at GitLab also needs to have a successful career background in business, as they are required to have experience selling to SMBs, meet or exceed performance objectives, and possess strong presentation skills. Furthermore, they should have experience leading a front-line customer-facing team, as they will be responsible for developing and fostering relations across various departments in the organization.
