Phone's Pixel 9 camera module detaching, highlighting the importance of one-year device guarantees
In recent times, a growing concern among Pixel 9 Pro users is the separation of the camera bar from the device's back panel. This issue, which has been reported since the Pixel 6 series, affects a small number of users and could potentially lead to moisture damage.
At present, there is no official extended warranty or acknowledgement from Google regarding this specific issue with the Pixel 9 Pro. Reviews and comparisons of the device, focusing on camera performance aspects, do not mention hardware issues like camera bar separation or structural defects.
However, if you are a Pixel 9 Pro user experiencing this problem, it is recommended to check if your device is still under the standard manufacturer warranty or purchase protection plan. Contact Google Support or your retailer for advice on repair or replacement options. It's also advisable to document the issue thoroughly with photos and dates, as this may assist in warranty claims or discussions about extended coverage.
Google's Pixel 10 series, expected to follow the Pixel 9, is rumoured to maintain the general design language, including the camera bar, with some minor shifts. The head designer of the Pixel 9 has hinted that the camera bar design might not be permanent, suggesting potential refinements or redesigns in future iterations to address any structural or aesthetic concerns.
It's worth noting that using Google-certified cases or those with 'Made for Google' certification from brands like OtterBox and Spigen can help mitigate the risk of damage. However, it's unclear if a bad case could potentially cause the camera bar separation issue.
As of now, there are no reports of Google offering an extended warranty for the Pixel 9 Pro in response to these issues. Meanwhile, Transsion devices offered in Zimbabwe come with a 12-month worry-free warranty.
In summary, while no official extended warranty or acknowledgement for the camera bar separation issue in the Pixel 9 Pro exists at this time, users encountering the problem should rely on existing warranty services and monitor official channels for any announcements. The design may evolve in the Pixel 10 series, which might indirectly resolve such concerns.
- Despite the growing concern among Pixel 9 Pro users about the camera bar separation issue, reviews and comparisons of the device have not mentioned hardware issues like this or other structural defects.
- If you're a user of the Pixel 9 Pro experiencing the camera bar separation problem, it's advisable to check if your device is still under the standard manufacturer warranty or purchase protection plan, and to contact Google Support or your retailer for advice on repair or replacement options, while also documenting the issue thoroughly.
