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Kamchatka's call processing center for emergency services 112 commenced operations

Emergency call processing center for system 112 has been activated in Kamchatka, situated in a separate municipality. It mirrors the operator workstations and is currently functioning in standby mode, handling citizen calls. Stay updated on the latest news via Kam.Info on 22.05.2025.

Operational commencement of call processing center for emergency hotline 112, located in Kamchatka
Operational commencement of call processing center for emergency hotline 112, located in Kamchatka

Kamchatka's call processing center for emergency services 112 commenced operations

In the remote and often unpredictable landscape of Kamchatka Krai, a backup call processing centre for the emergency response system, 112, has been established to ensure the continuity of essential emergency services. This centre, located in a separate municipality, is a crucial component in maintaining the long-term uninterrupted operation of the 112 service.

The regional governor's order for the creation of this backup centre was fulfilled, and it has been put into operation. The centre fully duplicates the workplaces of operators, ready to take over emergency call handling if the primary centre fails or becomes overwhelmed.

Sergei Lebedev, the Minister for Emergency Situations of Kamchatka Krai, highlighted the backup centre's effectiveness during the recent internet cable break incident. Despite major communication disruptions in Kamchatka, the 112 system continued to function without any glitches, demonstrating the backup centre's vital role in ensuring continuous emergency response services.

The 112 system, the emergency response system in Kamchatka Krai, has demonstrated stable round-the-clock operation, even in emergency situations. This reliable performance is a testament to the hard work and dedication of the operators and the robustness of the system.

The backup centre's operation underscores the importance of having a separate municipality for the backup centre. This setup reduces risks related to single points of failure and ensures critical emergency assistance remains available to the population.

If you require detailed official information or specifics about the Kamchatka Krai 112 backup centre, consulting official regional emergency management bodies or government communications channels would be necessary. The backup centre's functionality was demonstrated during the internet cable break incident in Kamchatka, and it functions as a hot backup, already accepting civilian calls.

The long-term uninterrupted operation of the 112 service could not be guaranteed previously. However, with the establishment of the backup centre, Kamchatka Krai residents can now breathe a sigh of relief, knowing that help is always within reach, even in the face of unexpected emergencies.

Data-and-cloud-computing technology plays a significant role in the backup call processing centre for 112, ensuring the continued operation of essential emergency services. The centre, operating as a hot backup, accepts civilian calls and demonstrates the effectiveness of data-and-cloud-computing in maintaining critical emergency assistance available to the population.

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