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IT industry's embrace of AI doesn't happen without transparency as a prerequisite

Today, artificial intelligence has expanded its presence beyond research and development settings, permeating enterprise IT structures. It's now automating help desks, identifying network traffic irregularities, and enhancing application efficiency. As per McKinsey's findings, 72% of companies...

IT Industry Needs Transparency Before Implementing AI Solutions
IT Industry Needs Transparency Before Implementing AI Solutions

IT industry's embrace of AI doesn't happen without transparency as a prerequisite

In today's dynamic IT environments, the need for accurate asset data to ensure AI observability is paramount. However, achieving this goal faces several key challenges, primarily stemming from the complexity, fragmentation, and dynamic nature of modern IT landscapes.

Challenges

  1. Inconsistent and Fragmented Data Sources The use of disparate schemas by diverse teams and systems often causes inefficiencies and confusion in asset representation across domains, such as trading desks or underwriting units.
  2. Incomplete or Inaccurate Asset Inventories Traditional asset management tools, often outdated or poorly integrated, fail to capture dynamic assets, like ephemeral containers, edge devices, or SaaS apps, leading to partial or misleading asset inventories.
  3. Lack of Visibility in Decentralized Environments Assets may be spread across physical machines, multiple clouds, private data centers, and third-party providers, making it hard to maintain a consistent, accurate view of the IT environment.
  4. Shadow ETL Processes and Data Lineage Gaps Untracked data transformations and missing lineage undermine traceability and compliance, complicating audit readiness and trust in data.
  5. Latency and Data Movement Complexities Back-hauling edge or IoT data to central repositories causes delays, and data movement across hybrid and multi-cloud environments increases the risk of data proliferation, duplication, and loss of control.
  6. Regulatory and Compliance Pressures In regulated industries, incomplete data lineage and inconsistent governance risk fines, such as those under BCBS 239 and Solvency II.

Solutions

  1. Adopting a Responsible Data Mesh Architecture Implement domain-oriented decentralized data ownership, where each team manages its data as products with clear service-level agreements, standardized schemas, and APIs, enhancing interoperability and accuracy.
  2. Leveraging AI and Automation for Governance and Compliance Use policy-as-code to automate enforcement of data lineage, privacy, and retention, enabling audit readiness and regulatory compliance while reducing manual bottlenecks.
  3. Comprehensive and Dynamic Asset Discovery Tools Employ advanced asset management solutions capable of continuous discovery across hybrid environments—including cloud, edge, containerized workloads, and legacy systems—to maintain up-to-date inventories.
  4. Unified Data Security Posture Management (DSPM) Tools like Sentra’s DSPM integrate static and dynamic data monitoring and automatically classify and track sensitive data flows, detecting duplicated or transferred assets to maintain data integrity in hybrid clouds.
  5. Implementing Robust Access Controls and Policy Management Applying role-based (RBAC) and attribute-based access control (ABAC) tailored to dynamic environments helps ensure correct permission assignments as assets move or change state.
  6. Combining Decentralized Mesh with Centralized Data Fabric Hybrid architectures that blend decentralized domain ownership with centralized governance via metadata and AI-driven optimization reduce silos and enhance data accuracy and timeliness.
  7. Improving Visibility through Cross-Domain Integration Establish integration layers that enable comprehensive visibility across in-house, contractor, and third-party systems so that no assets remain unmanaged or invisible to AI observability tools.

When AI models are trained or deployed with incomplete data, it can lead to security tools missing vulnerable devices, performance insights being skewed, and automation scripts failing. As AI is being used across enterprise IT stacks for tasks such as automating help desks, detecting network anomalies, and optimizing application performance, it's crucial to ensure that these models operate with a reliable, holistic, and audit-ready "map" of IT assets.

Before we can automate, predict, or trust AI to manage our infrastructure, we must start by illuminating the landscape we're asking AI to navigate. Before we can understand, we must see. Enterprises are moving fast, with acquisitions, new tools, and departmental IT decisions contributing to a sprawling landscape that changes by the day. Most companies still rely on outdated, incomplete asset inventories.

Without proper visibility, AI becomes just another layer of guesswork, as it relies on data that may be compromised at the source by poor visibility, broken inventories, or contextless assets. Responsibility for these assets may be split between in-house teams, contractors, and third-party providers. Visibility must combine multiple methods: passive listening, API integrations, log analysis, endpoint telemetry, and network traffic to eliminate blind spots.

We don't let pilots fly without instrumentation, yet many organizations are asking the same of their AI systems, expecting intelligent outputs from an invisible infrastructure. AI needs a reliable understanding of what it's working with to be truly useful in IT operations. Asset intelligence isn't just about IT hygiene, it's the foundation for smarter automation, better threat detection, more efficient spending, and trustworthy AI.

Technology and data-and-cloud-computing play a significant role in addressing the challenges posed by complex and evolving IT landscapes. solutions like Adopting a Responsible Data Mesh Architecture and Comprehensive and Dynamic Asset Discovery Tools leverage technology to provide accurate, up-to-date, and interoperable data assets. This not only enhances AI observability but also ensures reliable, holistic, and trustworthy AI operation in IT environments.

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