Institution Users' Demand: Mobile Service Accessibility
The city of Augsburg has introduced an innovative service called the Citizen's Kit, which allows for location-independent operation of municipal services. This mobile system is primarily designed for institutions, including senior homes, facilities for disabled persons, and other establishments with mobility-impaired individuals.
The physical address of the Citizen's Office remains at An der Blauen Kappe 18, Augsburg, but the services it offers can now be brought directly to citizens through the Citizen's Kit.
The Citizen's Kit enables the completion of various administrative tasks, such as applying for identification documents, performing registrations, issuing certificates of residence and life, and applying for extracts from the Federal Central Register. However, the specific tasks covered by Augsburg's Citizen's Kit service have not been explicitly detailed in the available information.
To access the Citizen's Kit service, institutions must submit a form online for review by the administration. Once approved, at least three services should be requested per visit to ensure efficient use of the service. It's important to note that the Citizen's Kit service is not available for individual persons or private households.
The Citizen's Kit requires a power outlet, a table for setting up the equipment, and sufficient mobile network reception for data transmission. Barrier-free access is also necessary for the Citizen's Kit service.
For more information or to arrange for the Citizen's Kit service, institutions can contact [email protected]. It's always recommended to consult the official Augsburg city website or their Bürgerbüro service page for the most accurate and up-to-date information.
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