Gartner® Peer InsightsTM has acknowledged our site as a Customer's Choice in the IDP Solutions category
In the ever-evolving landscape of enterprise automation, one company stands out for its Document Automation solution, recognised as a Gartner Peer Insights Customers' Choice for Intelligent Document Processing (IDP) Solutions. This solution has garnered a remarkable 92% customer willingness to recommend and boasts the highest ratings for Product Capabilities and Deployment Experience based on 26 ratings as of 30 April 2025 for Document Automation.
This cutting-edge technology is designed to provide tailored recommendations for the most effective next steps and decision-making in various business processes. It leverages AI, machine learning (ML), natural language processing (NLP), and computer vision to automate data extraction and processing, reducing reliance on manual entry and accelerating processing speed substantially.
The solution's AI-powered validation engines and pre-trained models minimise human errors, helping maintain compliance, especially in regulated industries such as finance and insurance. By doing so, it significantly reduces manual labor and errors, accelerates data extraction and processing, cuts operational costs, increases accuracy and compliance, and enables end-to-end automation workflows.
The benefits of using this Document Automation solution for IDP in enterprise automation strategies are manifold. It shortens processing and decision-making cycles, allowing enterprises to respond to customer needs more quickly and improve throughput. Leading solutions integrate easily with broader enterprise AI and automation workflows, supporting digital transformation initiatives and scaling to various document-heavy processes such as invoicing, contracts, onboarding, mailroom operations, and expense management.
Moreover, the solution goes beyond just recognising data; it understands the context. This understanding enables the extraction of hard-to-detect data with high accuracy (>95%). Document automation delivers quantifiable results: faster cycle times, higher accuracy, and seamless end-to-end workflows.
Real-world success stories abound. A wealth management firm achieved 99.9% data accuracy on ACH documents, reducing rework by 30% and saving 25,000 hours annually. Another engineering company utilised generative AI to audit 65,000 technical documents, resulting in a 71% reduction in errors and an annual savings of $277,000. A utility company automated invoice processing for 3,300 vendors, handling 170,000 invoice documents in six months, reducing invoice turnaround from 8 days to same-day processing and saving 12,000 hours.
As part of the Agentic Process Automation (APA) System, enterprises are unlocking AI's full potential to break down silos and automate mission-critical processes at scale. The company is committed to continuous innovation, including new and innovative advancements with GenAI-powered document processing.
The Document Automation solution also improves data protection and privacy measures, aligning with regulatory standards and organisational policies. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact.
The shift from manual effort to intelligent execution is underway. If you're an enterprise looking to streamline your document-intensive workflows, the company encourages potential customers to connect with them to discuss their needs and explore how they can assist.
[1] Gartner Peer Insights Voice of the Customer 2025 for Intelligent Document Processing is available for download. [2] The website has the highest vendor rating of 4.8 out of 5.0 stars. [3] This enables the extraction of hard-to-detect data with high accuracy (>95%). [4] Document automation delivers quantifiable results: faster cycle times, higher accuracy, and seamless end-to-end workflows. [5] The solution enables enterprises to extract, validate, and act on data quickly and accurately.
- The enterprise's Document Automation solution, recognized by Gartner, is not just about recognizing data; it understanding the context, enabling the extraction of hard-to-detect data with high accuracy (>95%).
- As part of the Agentic Process Automation (APA) System, this technology leverages AI, machine learning (ML), natural language processing (NLP), and computer vision to accelerate data extraction and processing in enterprise automation strategies, thereby minimizing human errors, reducing manual labor, and cutting operational costs.
