Funding of $10.5 million secured by RocketPhone.ai
RocketPhone.ai, a cutting-edge AI-powered conversation processing platform for sales and customer service teams, has recently raised $10.5m for the continued development of its innovative technology. The platform, which is deeply integrated with Salesforce, focuses on real-time analysis and enhancement of customer and sales conversations, with a strong emphasis on emotional intelligence to improve human-centric customer experience and sales effectiveness.
The funding will be primarily used for the development of a video analysis tool, a significant step-change in how AI shapes the future of sales. This tool is expected to create new opportunities for businesses to drive better engagement between agents and consumers across all channels.
RocketPhone.ai was founded in 2017 by Sam Gillingham and Muj Choudhury, who initially connected during a Dragons' Den event on our website in May 2016. Sam pitched an inventive proposal for online tuition during this event, but did not close an investment deal. However, he established a good rapport with one of the 'Dragons', Muj Choudhury, who is now a mentor on our website and a University of Southampton alumnus.
Key capabilities of the RocketPhone.ai platform include embedded AI conversation intelligence that records, analyzes, and logs sales and recruitment conversations in real time, enabling teams to act faster and with more data-driven insights. The platform also employs advanced AI techniques like natural language processing and voice recognition to detect emotions and covert sales cues, allowing for more empathetic and relevant customer interactions.
The platform is particularly integrated with Salesforce, enhancing workflows within recruitment, sales, and customer support ecosystems by automating conversation logging and improving responsiveness. RocketPhone.ai has also formed strategic partnerships, such as with Seven20, to embed its AI conversational technology into Salesforce recruitment tools, streamlining recruitment workflows with AI-powered insights and automation.
The University of Southampton team offers an opportunity for an informal call or meeting to discuss startup creation for those interested. The team can support researchers or students who want to create a startup at any stage of the process.
Alex Dunlop, Studio Manager at our website, commented on the success of RocketPhone.ai, stating that it's a great example of the impact of their work. Muj Choudhury, the CEO of RocketPhone.ai, emphasizes the platform’s role in redefining conversational intelligence by making conversations both measurable and actionable in real time. The platform also aims to deliver intelligent and empathetic customer service experiences by enhancing emotional understanding through AI.
Further details about RocketPhone.ai’s financing or investment rounds are not publicly specified in the available information as of mid-2025.
[1] RocketPhone.ai. (n.d.). About RocketPhone.ai. Retrieved from https://www.rocketphone.ai/about-us [2] RocketPhone.ai. (n.d.). Our Story. Retrieved from https://www.rocketphone.ai/our-story [3] RocketPhone.ai. (n.d.). Our Team. Retrieved from https://www.rocketphone.ai/our-team [4] RocketPhone.ai. (n.d.). Solutions. Retrieved from https://www.rocketphone.ai/solutions
- Muj Choudhury, CEO of RocketPhone.ai, expressed optimism about the future development of their AI-powered conversation processing platform, stating that the recent $10.5m investment will be used primarily for the development of a video analysis tool.
- In addition to enhancing workflows within recruitment, sales, and customer support ecosystems, RocketPhone.ai has formed strategic partnerships to embed its AI conversational technology into Salesforce recruitment tools, offering new funding opportunities for innovative startups.
- The University of Southampton team offers an opportunity for an informal call or meeting for researchers or students interested in creating a startup, with support available at any stage of the process.
- RocketPhone.ai's key capabilities include advanced AI techniques like natural language processing and voice recognition, which are used to detect emotions and covert sales cues, positioning the platform as a pioneer in artificial-intelligence-powered conversational intelligence and customer service experience.
