Chevy Silverado RST Duramax with a destroyed transmission has been idling at the dealership for 90 days due to a delayed, essential component that was ordered long ago.
The National Highway Traffic Safety Administration (NHTSA) has documented complaints and issued a recall for several General Motors (GM) vehicles due to a potential issue with the rear wheel lockup, caused by a defect in the transmission control valve body.
The recall affects a significant number of vehicles, including the 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL. The problem also impacts ICE-powered vehicles equipped with either the General Motors eight-speed automatic or the General Motors 10-speed automatic transmission.
In an attempt to address the issue, GM has issued Special Coverage N242454441, providing affected vehicles with repair coverage for up to 15 years or 150,000 miles. However, customers are currently experiencing significant delays in getting the necessary parts replaced, with some waiting weeks to months for the transmission valve bodies.
Stephen Provenza, a Chevrolet Silverado 1500 RST owner, has been waiting 90 days for a valve body replacement due to a blown transmission. A significant number of GM truck and SUV owners are facing similar delays due to a backorder on transmission valve bodies.
GM acknowledged these supply issues and stated that they are working to resolve them. As an interim fix, the company has provided a software update to detect and mitigate the problem, but a permanent mechanical fix has yet to be widely implemented due to part shortages and logistical challenges.
The class action lawsuit alleges that GM knowingly sold vehicles with defective transmissions, affecting approximately 800,000 vehicles from 2015 to 2019. The ongoing transmission issue and parts shortage could significantly affect a large number of GM customers.
The recall in November 2024 includes certain diesel trucks and SUVs with the transmission issue. The Chevy Tahoe is another GM vehicle affected by an ongoing transmission issue. The problem with the 10-speed transmission and backordered parts is an ongoing concern, affecting vehicles from various model years.
In summary, the transmission issue is actively being addressed under a special coverage recall, but customers currently face extended wait times—ranging from weeks to months—for parts, primarily the transmission valve body, causing delays in repairs. GM is working to resolve the supply issues, but customers are urged to stay informed and patient during this process.
Technology plays a significant role in the ongoing issue with General Motors (GM) vehicles, as the problem with the 10-speed transmission and backordered parts is an ongoing concern, affecting vehicles from various model years. Despite the software update provided as an interim fix, a permanent mechanical fix has yet to be widely implemented due to part shortages and logistical challenges.
