Authenticate and govern access across varied applications using Okta Workflows' Identity Automation, streamlining business operations and fortifying digital security.
In the fast-paced world of technology, communication is key. Max Katz, a Staff Developer Advocate for Okta Workflows, has demonstrated a novel way to streamline communication by automating user notifications. This innovative approach uses Okta, Gmail, Slack, and AI models like Gemini, ChatGPT, and Claude.
The automation is triggered by the Okta-User Created event. Once a new user is created, the workflow springs into action. It begins by analysing the workflow itself using AI, which provides an understandable description of what the flow does. This is done by uploading the workflow to AI models like Gemini, ChatGPT, or Claude, which then describe the flow's operations in natural language.
The workflow then sends notification emails through Gmail with details of the new user. To ensure the team is informed in real-time, it posts messages to a Slack channel. The #our website-workflows channel on the MacAdmins Slack, a community learning platform, is where these updates are shared.
Max Katz, previously the leader of the North America Developer Advocacy team at IBM, regularly writes about such innovations on his blog, located at http://maxkatz.net. For those new to Okta Workflows, the Getting Started page is a valuable resource, while videos and Okta Learning offer comprehensive guidance.
The workflow file can be uploaded to Gemini and a prompt can be entered to describe what the Okta Workflows flow does. The flow uses the Okta-Read User card to read additional information about the user, and the Text-Compose card to create a message with this information. The Gmail-Send Email card is used to send an email about the new user, and the Slack-Send Message to Channel card to send the same message to a Slack channel.
This innovative use of AI in Okta Workflows not only automates notifications but also aids in maintaining and documenting flows effectively. It's a prime example of how technology can be harnessed to improve communication and streamline processes. For more insights, join community office hours, engage in the community forum, or simply send an email.
- Max Katz, in his blog at http://maxkatz.net, discusses the use of artificial-intelligence in Okta Workflows to streamline business processes, where the AI models Gemini, ChatGPT, or Claude are employed to analyze and document workflows.
- In the workplace, the Okta-User Created event triggers a workflow that employs AI to create understandable descriptions of its operations, followed by sending a notification email about a new user to the recipient's email (finance) and posting the update to the #our website-workflows Slack channel for real-time communication.
- To further improve communication within a business and automate processes, this technology-oriented approach integrates Okta, Gmail, Slack, and AI, transforming the way identity management is handled in the world of finance and business.
