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Apple Issues Care Guidelines to Prevent iPhone 17 Scratches

Apple shares tips to keep your iPhone 17 scratch-free. Stores are exchanging problematic MagSafe stands to protect your device.

In this image there is a person with mobile phone is standing inside the store on which we can see...
In this image there is a person with mobile phone is standing inside the store on which we can see there are so many things hanging, also it has a glass wall.

Apple Issues Care Guidelines to Prevent iPhone 17 Scratches

Apple has issued guidelines to prevent and address scratches on the new iPhone 17 series. The company is advising customers and employees on care methods, while also tackling issues with MagSafe stands in stores.

Apple Stores are instructing employees to clean demo devices using a mixture of normal cleaning agent and salt to prevent scratches. Customers can also remove minor scratches on their iPhone 17 using a simple mixture of water and salt.

The company is facing a problem with MagSafe stands in stores. Over time, the metal ring on these stands can scratch and potentially break off, affecting the iPhone 17 series back case and camera area. This issue also impacts the iPhone 16 series. Apple Stores are likely to exchange old MagSafe stands to resolve this problem.

To protect the iPhone 17 series display, Apple Stores are taking steps to prevent spots and scratches. The company attributes the problem with MagSafe stands to material transfer, not actual scratches.

Apple is addressing scratch concerns on the iPhone 17 series through customer care advice, employee training, and MagSafe stand exchanges in stores. The company is committed to ensuring the longevity and quality of its devices.

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